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DCB Plumbing & Heating Ltd
Gas Safe Registered
Company Values
At DCB Plumbing & Heating Ltd, we believe in being Honest and Reliable. We want to ensure our customers can trust us in their home and in the service we provide. We also believe it is important to be professional at all times and to produce work that is a high-quality standard, no matter the job.
Each value is significant to us because our aim is to ensure we effectively fulfil our customers’ needs and continue to run a successful business. Our values represent our commitment to our clients, work colleagues and the community. By prioritising these values, we aim to build strong, long-term relationships and make a positive impact in the communities we serve.
Honest
We think honesty is a crucial value in enabling us to achieve our aims. It is imperative to us to be truthful and sincere in all of our communications with our customers. We will not hide any facts or figures and we aim for complete transparency in all of our communications. integrity is extremely important to us as individuals and how we conduct ourselves as well as playing a key part in the running of our business.
Reliable
Being reliable is a huge focus of ours. If we commit to something we will do our absolute best to fulfil that commitment. We know sometimes things are out of our control but we aim to communicate this effectively and in a timely manner. We strive to deliver on our promises, meet our deadlines, and complete tasks to a high standard.
Trustworthy
Being a trustworthy and reputable company is paramount to us at DCB Plumbing and Heating LTD. We have even used the initials of one of our directors in our company name to show we are trustworthy and honourable individuals who work to our word. To be dependable and act with integrity in all our business dealings and to earn the trust of our clients is significant in achieving our aim.
Professional
We endeavour to conduct ourselves with the highest level of professionalism, maintaining a positive attitude, and showing respect to all of our customers and colleagues. We demonstrate professionalism in our work-wear, our website and our correspondence with all customers and tradespeople every day.
High Quality
This comes naturally to us at DCB Plumbing and Heating Ltd because we will only complete work that we would be happy to have in our own house(s). We aspire to consistently deliver work of the highest quality, paying attention to detail and ensuring that our output exceeds expectations. We are regularly commended on this and we feel proud of the work we produce.